Privacy policy

Your privacy is important to us. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions

COLLECTION OF PERSONAL INFORMATION

We only collect personal information that is necessary to conduct our business as an online provider of goods.

We may also collect some information from you when you use our website. Your use of the information and services available through our website will determine the type of information that we collect about you. The only personal information that we collect about you when you use our website is what you tell us about yourself, for example, when you complete an online form when placing an order, or information you provide to us when you send us an email.

If you submit photographs to us either via the website, email or social media for the purposes of a review, testimonial, gallery or other competition, You expressly authorize us to reproduce those images on our website and social media.

HOW WE USE YOUR INFORMATION

We use personal information in the following situations:

  • To complete a transaction.
  • To deal with your queries or customer service issues promptly. We may also keep information on your communications with our customer service representatives.
  • To keep you up-to-date with products via email/mail.
  • To fulfil an order.

We only send personal information about you to another organisation when:

  • We have your consent to share the information
  • We need to share your information in order to provide the product or service you have requested
  • The disclosure is required or authorised by law.
  • In the event of a reorganisation, merger or sale we may transfer any and all personal information we collect to the relevant third party.

If you would prefer not to receive promotional or other material from us, please let us know and we will respect your request.

OPT OUT

If you no longer wish us to have your personal details on file, you can request the removal or unsubscribe at any time.

COLLECTION AND USE OF NON-PERSONAL INFORMATION

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. For example we may collect information regarding customer activities on our website. This information is aggregated and used solely to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest.

Our website, email messages, and advertisements may use “cookies” and other technologies. These technologies help us better understand user behaviour, tell us which parts of our website people have visited, and help us measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information.

If you want to disable cookies and go to your web browser preferences and disable cookies.

PROTECTION OF PERSONAL INFORMATION

In our business, personal information may be stored both electronically (on our computer system) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all our electronic information. Likewise, we take all necessary measures to ensure the security of hard-copy information.

THIRD-PARTY SITES AND SERVICES

We may contain links to third-party websites, products, and services.  Information collected by third parties is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

CHILDREN’S GUIDELINES

The welfare of children is very important to us. We are committed to protecting the online privacy of children. If you are under 18 and would like to purchase items from us, or provide personal information about yourself and your family, please ask a parent or guardian for assistance.

CHANGES TO OUR PRIVACY POLICY

From time to time it may be necessary for us to revise our privacy policy. We may notify you about changes to this privacy policy by posting an updated version on our website.